Return & Refund Policy for Synthologic Innovations Pvt. Ltd.
1. Returns: We aim to meet your expectations with our products and services. If you are not entirely satisfied with your purchase, you may request a return within 30-45 days business days of the purchase date. To be eligible for a return, your item must be unused and in the same condition as received, in the original packaging.
2. Refunds: Upon receiving your returned item, we will inspect it and notify you of the refund status. If approved, we will initiate a refund to your original payment method. Shipping costs are non-refundable.
3. Exchanges: For defective or damaged products, please contact us immediately for an exchange.
4. How to Initiate a Return: Contact our customer service at support@synthologicinnovations.com to initiate a return. Provide your order number and details about the product. We will guide you through the return process.
5. Non-Refundable Products/Services: Certain products or services may not be eligible for a refund, including downloadable software, personalized/customized items, and initiated services.
6. Cancellation Policy: For Synthologic Innovations Pvt. Ltd. services, cancellations must be made within 7 days of purchase for eligibility. After this period, services are non-refundable.
7. Contact Information: For inquiries about our Return & Refund Policy, contact us at support@synthologicinnovations.com
8. Governing Law: This Return & Refund Policy is governed by and construed in accordance with the laws of Delhi. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts of Delhi.
Last updated: [01-01-2024]